Frequently Asked Questions
In our FAQ section, we've compiled the most important questions and answers about our product, the ordering process, shipping, and service for you. This way, you can quickly find the information you need without having to search for a long time.
ANY MORE QUESTIONS?
We're happy to answer all your questions about RampAir. Just send us an email, and we'll do our best to respond as quickly as possible and include your question in our FAQ section.
What exactly is RampAir?
RampAir is an innovative two-chamber system for air suspension forks. It complements the main chamber with a second, dynamic chamber featuring a movable piston – for a more linear, controlled, and sensitive response.
What does RampAir do for me on the trail?
More control, more grip, and a smoother ride. Your fork dives less, stays stable in the mid-stroke, yet remains sensitive to small bumps.
Which forks is RampAir compatible with?
RampAir is available for many current models from FOX, RockShox, SR Suntour, Marzocchi, and other manufacturers. You can find the compatibility list directly on our website under the menu item "Compatibility.".
How is RampAir installed?
Installation is straightforward and can be completed in just a few minutes. Detailed instructions and a video tutorial will guide you step-by-step through the assembly process. Find out more on our „Support“ page.
Can I install RampAir myself or do I need a workshop?
Many drivers install RampAir themselves. For those who prefer to play it safe, installation can also be carried out by a partner workshop.
How do I adjust RampAir correctly?
With the RampAir Pressure Calculator on our website. Simply enter your current fork pressure – the tool will automatically calculate the pressure for the main chamber and RampUp chamber.
Are there service kits/seals for my RampAir?
Yes. You can find the service kit at the bottom of the main product page. Ramp Air Service Kit contains all essential wear parts for the maintenance of your Ramp Air System. With new Seals, valve cores, and piston components ensures your setup is permanent functions precisely, remains sealed, and delivers maximum performance.
How does RampShaft change the riding dynamics of my fork?
Through the two-chamber system, you determine how progressive or linear your setup is. This provides more control during jumps and more comfort on roots, rocks, and in fast turns.
Do I need to modify my fork for RampAir?
No, RampAir is simply inserted in place of the original air cap – completely reversible, with no permanent changes to the system.
Is RampAir maintenance-free?
RampAir is virtually maintenance-free. The system only needs a quick check during regular fork services and, if necessary,. As part of a fork service, the seals need to be replaced – that only takes a few minutes.
How can I distribute RampAir as a dealer?
Simply as Register B2B partner – after activation, you will gain access to dealer prices, technical data sheets, and marketing materials during the checkout process.
Are there special conditions for suspension centers or workshops?
Yes, we offer tiered dealer pricing, sample discounts, training, and marketing materials for workshops that want to install or distribute RampAir.
Are there technical training or certifications?
We offer RampAir workshops and online training to familiarize technicians with installation, setup, and service.
Is there marketing support for retailers?
Yes – RampAir provides ready-made product photos, social media templates, POS displays, and Beach flags etc. for sales.
Why add RampAir to the product range?
Because there is no comparable product that improves air suspension forks so significantly. RampAir creates real added value for your customers – and differentiation for your company.